Postage (within the United Kingdom)
All parcels to the United Kingdom will be sent by Royal Mail Second Class postage unless you choose a postage upgrade. This should take approximately 2 - 5 working days.
All orders will be sent by recorded delivery and will require a signature.
I make these by hand and will ship within 24 hours or your order Monday to Friday. If you require Next Day guaranteed then please message me beforehand to make sure I have time to get your order to you.
Postage (outside the United Kingdom)
All parcels to outside the United Kingdom will be sent by Airmail, this should take approximately 5-7 working days.
All sashes will be sent by tracked delivery and will require a signature, therefore please no PO BOX addresses.
These are handmade and will be shipped within 24 hours of ordering (Monday to Friday shipping only).
PICK UP SERVICE
We don't have a physical store but you are more than welcome to save on the postage and come and pick up your order from our home office in Kingswinford, West Midlands.
I'M IN A RUSH
Royal Mail do offer Next Day delivery services one which arrives before 9am and one before 1pm, if you are in rush then please get in touch to see whether we can get your order to you the next working day.
MY PARCEL DIDN"T ARRIVE
Don't worry, we send all our parcels by recorded delivery so we can make sure they are delivered to the right place. First of all give your local sorting office a call and see if it is waiting there for you.
Then please get in touch for your tracking number and we can investigate. Royal Mail don't consider any parcels late until 15 days after the last possible date of delivery.